Recent Posts

Here to Help After The Winter Storm

3/1/2021 (Permalink)

green SERVPRO semi trucks At SERVPRO Team Jones, we are no strangers of disaster.

The chain of events that began the week before Valentine’s Day has been a never-before-seen national disaster. The ice and snow that quickly piled up, the subzero temperatures that marched in with it, as well as the 50-60 mph winds across many states paralyzed daily life. All in all, 150 million people in 25 states, in a 2000 mile stretch from southern Texas to northern Maine were affected. Over 5 million people were without power, along with hundreds of thousands without water, sewer and natural gas including many of our own teammates.

At SERVPRO Team Jones, we are no strangers of disaster and over the last 15 years our Large Loss Disaster Recovery Team has traveled coast to coast helping those in need. This time around, it was OUR backyard and OUR neighbors who needed the help. With over 30,000 calls in the last two weeks for disaster cleanup, SERVPRO has hundreds of crews from across the country that are leaving their home states to help. Many of these men and women spent months away from their families and friends recently helping our friends on the Gulf Coast.

While the heavy snow and ice did delay many of these crews from being able to hit the road, as well as most trucking services ceasing operations, reinforcements are still coming in daily to help. As neighbors, we’d like to ask for your patience and understanding as our disaster recovery crews are working 7 days a week to put our community back together one building and one family at a time. Many of these crews are working 14-16 hours a day but their relentless servant hearts won’t let them give up on you.

We’re human- we’re going to make mistakes, we’re going to drop the ball sometimes and in a disaster this widespread we won’t be able to make it to every single loss as quickly as we want to. We will keep trying, we will keep working, we will keep drying, disinfecting, cleaning and restoring. It is what we do – it’s how we’re made – it’s what makes us tick.

If you happen to see one of those bright green SERVPRO trucks from here or from out of town– give them a wave. These real-life heroes are trying their best for you. A little smile or a wave is great encouragement to all those that left their friends and families behind to answer your calls for help. Thank you for understanding, thank you for trusting in us and thank you for believing in us.

What To Do When Your Water Heater Leaks

2/18/2021 (Permalink)

Closeup of a rusty and leaking water heater A leaking water heater can cause a lot of damage if it isn't addressed quickly.

A leaking water heater can cause a lot of damage if it isn't addressed quickly. Water damage restoration specialists can clean up the water, mitigate damage and prevent mold growth as a result of a failed water heater.


A broken water heater can inflict damage in several ways:

  • Structural damage
  • Deteriorating building materials
  • Mold growth
  • Electrical wiring damage

If your water heater in Arcadia, OK, is leaking, you need to contact an emergency restoration service that can get there fast.

Drying Process
The restoration service will first remove all water, thoroughly drying the area. Depending on the amount of flooding from the leaking water heater, they may have to use submersible pumps or vacuums to remove the flooding. After the water has been pumped out of the building, they will use fans to ensure that all surfaces dry fully.
You can help by removing wet objects and taking them outside as soon as you notice the flooding. You can also open doors and windows to help the space dry faster. If the water may be in contact with any part of an electrical circuit, you could be electrocuted if you make contact with the water. If this is the case, do not touch the water. Wait for professionals to arrive.

Mold Treatment
Mold grows quickly in moist environments and could be harmful to the building and its inhabitants. After the area has been dried, the restoration service will clean every surface with antibacterial sprays. This will kill any mold that has already formed, stop further growth and prevent future damage.

Structural Damage
If needed, the repair service will repair any structural damage from the flood. This could include things like damaged drywall or weakened wood beams.
When your business in Arcadia, OK, encounters flooding from a leaking water heater, you need an emergency restoration service to mitigate damage. They will dry the area, treat for mold and repair structural damage.

Prevent Toilet Overflow Inside Your Business With These Tips

2/10/2021 (Permalink)

Clogged toilet Use this advice to prevent several clogged toilet cases and avoid high costs.

A clogged toilet at home is already a problem, but it increases when it occurs to multiple units at your Edmond, OK, business. It is difficult to handle each one individually, and even some overflow is enough to damage the building. You can prevent many cases of toilet blockage and future issues by following these bathroom maintenance tips.

Use Improved Products

The quality of the products used on the toilets is important, as they can affect whether they get clogged easily. For example, using a thinner toilet paper can help since users will sometimes flush it down in large quantities. A thin material will disintegrate faster and flush down with ease. Additionally, avoid chemical drain and tank cleaners whenever possible. These products can damage the components and create clogs and other issues. Use mechanical cleansers like plungers or augers instead.

Change User Behavior
While you cannot control how the users act, you can encourage better behavior. Prevent a clogged toilet by putting up signage that encourages practices such as:

  • Avoiding the flush of any non-toilet paper products
  • Flushing down only small objects
  • Performing a double flush after any use
  • Treating the equipment with respect

There are also more subtle ways to influence behavior. For instance, installing a wider wastebasket near a toilet can convince a user to throw away any non-plumbing friendly items to it instead of disposing of it via the toilet.

Conduct Regular Inspections
Just as any piece of equipment in your facility, the toilets and other bathroom appliances need constant inspections to ensure they are working properly. Technicians should inspect the toilets at least twice a year. It is also important to inspect the sewage system since a toilet overflow can be the sign of a bigger problem, such as tree roots blocking the pipes. Inspections and preventative maintenance can prevent you from calling a commercial remediation team to repair water damage.
Preventing blockage formation within your business's toilets can be overwhelming, but not impossible. Use this advice to prevent several clogged toilet cases and avoid high costs.

Why Mold Keeps Coming Back

1/27/2021 (Permalink)

Rugs placed on the floor ready to be clean Carpet clean up in Waterloo, OK

Why Mold Keeps Coming Back

Microscopic mold spores can enter your home or building through windows, doors, or air conditioning systems. Mold thrives on moisture to grow. If you continue to discover mold growth in the same spot in your home or building in Waterloo, OK, despite cleaning it up, it's possible that you aren't addressing the source of the problem correctly.

1. Identify Water Issues
Mold returns when sources of water problems are not properly addressed. Look for leaky pipes, dripping air conditioners, and condensation build-up from high humidity. If you find mold in one of these areas, simply cleaning it up will not solve the issue. You must fix the source of the water issue and prevent further moisture build-up to discourage continual mold growth.

2. Clean Thoroughly
Address the mold spores in the air. Turn off any air conditioners or systems that could be circulating mold spores to other areas and use an air filtration system that can clean the air. Clean and remove all visible mold with antimicrobial cleansers.

3. Remove and Replace Damaged Items
Furniture and possessions infested with mold should be discarded and replaced. Remove and replace any building materials affected by water damage that cannot be thoroughly cleaned and dried such as carpets, flooring, or even patches of drywall or ceiling tiles. When mold keeps coming back, it's likely it was never gone. Mold often grows beyond the surface of what you can see. Remove and replace those areas that are repeatedly infested with mold.

4. Use Professional Equipment
If you continue to experience mold in the same areas over and over, your cleaning methods may be inadequate to address the problem. Mold remediation specialists have professional equipment that will effectively scrub the air clean. They are also skilled in identifying and removing mold-infested materials.
Mold growth is invasive and often recurrent. As mold spores are everywhere, it's challenging to rid your home or building of it completely. Address the source of recurrent mold and clean and replace as necessary.

How To Minimize Storm-Related Roof Damage

1/14/2021 (Permalink)

Solar Panels Broken A solar panel can suffer many forms of damage

Whether you have solar paneling or a more traditional roof, a strong storm can do major damage. There are many types of storm damage, including panel damage, that could befall the roof of your Hibsaw, OK, home.

Damage to Solar Panels

Solar roofing is available in both panel and shingle form. Both styles are durable, but they can suffer many forms of damage, including

  • Dents
  • Scratches
  • Breaks
  • Sealant degradation

Panel damage can affect the roof’s energy output. For example, scratches decrease the amount of sunlight the panel can absorb for conversion. Keeping your solar roof clean will minimize scratches. If one area of a panel is damaged, then the entire panel may be affected. Installing smaller panels makes this issue less problematic.

Damage to Traditional Roof Styles
Asphalt shingles and metal roofs are more common than solar roofing. Fortunately, when properly installed and maintained, they should hold up well to most weather events. Strong storms, however, can cause the following types of roof damage:

  • Broken shingles
  • Missing shingles
  • Broken or misshapen flashing
  • Punctured metal roofing

After a heavy storm, inspect your roof yourself or hire a professional to inspect it. Take care of any problems as soon as possible to prevent further damage. If the damage led to a leak, stop the leak and dry up the water within 24 hours to prevent mold growth. An experienced restoration team can help you with the water damage restoration process if necessary.
As with solar roofing, routine maintenance is key. Storms often exacerbate weak spots, so it is important to perform regular inspections to catch problems early.
After a storm, your roof may have solar panel damage, missing asphalt shingles or any number of other problems. Routine maintenance can keep your roof in good shape to weather storms, and an inspection afterward enables you to repair any damage before it becomes a serious problem.

4 Key Points for Handling a Broken Pipe

12/29/2020 (Permalink)

Wet wooden floor Water removal in Oak Tree, OK

Here Are Four Key Points To Handling A Broken Pipe

A broken pipe can be a major headache in Oak Tree, OK, and it is important to know what to do if you find one in your home. From dealing with water removal to calling your insurance provider, the process can be overwhelming. However, being prepared and understanding how to respond to this situation can prevent a small flood from escalating quickly and turning into a costly nightmare.

1. Take Action Immediately
There is no time to spare when dealing with water damage. Standing water can damage your property quickly and can also lead to mold and mildew if left untreated.

2. Remove the Water
Turn off the main water valve to stop the flood and prevent any additional water from pouring into your home. Remove any standing water from the floor by using towels or a mop to absorb it.

3. Contact Your Insurance Provider
Notify your insurance company immediately to file a claim. Water damage is usually included in your insurance coverage if the damage is due to an unexpected event, such as a collapsed or broken pipe, as opposed to a slow leak from wear and tear. Your insurance provider will tell you the specifics of what is covered under your policy.

4. Call for Help
Do not attempt to fix the damage on your own. Enlist the help of a plumber to fix the broken pipe and call a professional water damage and restoration company to handle cleanup. They have professional equipment for cleaning, drying, and disinfecting the affected area. In addition, they will restore your home to its pre-flood condition.
Broken pipes and flood damage are a serious issue, but you can mitigate the damage of you seek help immediately. Protect your home by performing routine maintenance and keep the information of a good plumber and restoration service on hand. The last thing you should do is procrastinate. Waiting to take action can lead to additional damage and costly repairs.

What To Do Following a Furnace Puffback in Your Commercial Building

12/29/2020 (Permalink)

Puffback. Soot webs on ceiling Puffback damage in Edmond, OK

Follow The Below Steps After The Disaster

A commercial heating system keeps your employees warm during the frigid winter months in Edmond, OK. However, a malfunctioning oil furnace can cause major harm to your property. A broken HVAC system may spark a fire that necessitates emergency restoration services.
You may also have to deal with puffback damage to your property. The furnace could spray sticky soot all over the building. The soot could land inside closets and drawers and spread through the duct work.
Because the spread of sticky soot is often extensive, you should not attempt to clean up furnace puffback on your own. Instead, follow the below steps after the disaster.

1. Assess the Damage
Start by taking a tour of your building to see how far the soot spread. Do not forget to check behind closed doors or underneath furniture.

2. Call Your Insurer
Most commercial insurance policies cover puffback damage. Talk to your claims adjuster to find out the extent of your coverage.

3. Contact the Experts
You can use the insurance money to pay for the repairs to your property. Have a trained HVAC technician fix the broken furnace.
Then, contact restoration professionals. They will have the proper cleaning agents and tools to remove the soot from the property. They should eliminate and odors and contaminants, as well. Depending on the extent of the damage, the process may include additional repairs to the structure of the premises.
You may be tempted to address the puffback on your own. However, soot is difficult to clean and may hide in hard-to-reach areas of your commercial property. Removing this soot thus requires special expertise. Failure to use the proper techniques could just make the puffback damage worse.
Therefore, you should let your local HVAC professionals and your preferred restoration company handle the repairs. If you have proper insurance, the out-of-pocket cost of the remediation may be minimal.

How To Clean and Inspect Ceiling Tiles

12/14/2020 (Permalink)

hand with water damaged ceiling Ceiling damaged by mold growth

Importance Of Inspecting Our Ceiling Tiles

Ceiling tiles naturally fade and change in color over time. While some causes for discoloration may be normal and harmless, it is important to inspect your ceiling tiles regularly to ensure they do not become a breeding ground for tile mold or other issues in Arcadia, OK.
There are several reasons you should routinely inspect your ceiling tiles, including:

  • Dirt and dust removal
  • Visual and aesthetic improvement
  • Mold detection and prevention
  • Tile performance improvement
  • Regulation compliance

Performing general maintenance and upkeep is a crucial step in caring for ceiling tiles. Tiles are generally built to last for many years, but due to their overhead location, they are often overlooked and excluded when performing general office cleaning and maintenance.
Keeping tiles clean prevents them from harboring dirt and bacteria, which can lead to the spread of tile mold over time. Wiping tiles clean with a damp cloth and a non-solvent-based cleaner should remove any dirt and dust from the surface. Clean tiles will assist with aesthetic appeal and can also extend the lifespan of the tiles by removing any corrosive substances that could affect the tile finish and cause tile discoloration. If your tiles require more work than cleaning and minor touch ups, you should replace them using the same pattern as your current tiles, if available.
While some fading and visible spots are often due to aging and environmental factors, large water stains could signify a bigger issue. Leaking pipes above the ceiling could be the cause of these stains, putting your business at risk for water damage and mold. If you notice any structural damage or mold growth, contact a commercial mold removal and remediation service immediately to eliminate the problem and prevent further damage.
While ceiling tiles stay largely out of sight and out of mind, it is important to keep a regular eye on them to prevent tile mold and other damage from occurring. Most of the time, tiles just need to be cleaned and touched up, but sometimes damaged tiles can signify larger issues that require immediate attention.

4 Sources of Category 2 Water

12/14/2020 (Permalink)

Standing water on dental office Dentist office damaged by water

4 Sources of Category 2 Water

If your Luther, OK, building has been flooded, there are three categories of water that you could be dealing with. These range from clean water to highly-contaminated black water. In between is gray, or category 2, water. This is not as harmful as black water but can contain chemicals, urine, or other contaminants. This type of water can come from several sources.

1. Overflow from Plumbing Fixtures
Like black water, gray water often comes from an overflowing toilet. If the water contains urine but no other kinds of waste, it will be considered category This can happen if the toilet has been clogged and cannot properly drain. A water pipe repair may be necessary if the cause is damaged plumbing.

2. Water From Damaged Appliances
Broken dishwashers, washing machines and other types of appliances can be the source of category 2 water as well. The chemicals used in these appliances contribute to the contamination of the water.

3. Water Leaking Through Multiple Floors
A broken pipe or other water problem on an upper floor can be another source. While this water is considered clean when it comes from the pipe, it is category 2 once it reaches the lower floors. When it passes through a level, it can pick up contaminants from building materials between floors.

4. Clean Water
Another cause of category 2 that you may not have considered is clean water. As it continues to sit, bacteria can grow, causing it to become contaminated. A cleanup and restoration company can remove water damage to prevent this from happening. They can also make water pipe repairs and perform other services.
Category 2 water damage can come from a variety of sources. Whether it comes from broken plumbing that requires water pipe repair or from a damaged appliance, this issue should be addressed as soon as possible. Leaving water to sit can increase its contamination level, resulting in more serious problems.

5 Leading Causes of Home Fires

12/14/2020 (Permalink)

Electricity short circuit / Electrical failure resulting in electricity wire burnt Frayed or exposed wires anywhere in a home may cause a fire to start

Five Common Fire Causes

Home fires typically start when high heat or open flame indoors come into contact with combustible materials. Once a home fire ignites, it burns combustibles and can cause major damage to a residence in Oklahoma City, OK. Here are five of the most common fire causes to be aware of in order to reduce the risk level of your home.

1. Cooking
The most common causes of fires at home is cooking. Cooktops and ranges with electrical heating coils or open gas flames can start a fire after being turned on accidentally or heat up hot oil to the auto-ignition point.

2. Heating
Heating equipment such as electric or gas furnaces and space heaters are common home fire risk factors. Have a furnace inspected by an HVAC professional at least once a year. Choose space heaters with safety features and only operate while attended and connected to a Ground-fault Circuit Interrupter outlet.

3. Electrical
Frayed or exposed wires anywhere in a home may cause a fire to start. Reduce the risk of electrical fires by plugging devices into appropriately powered outlets and avoiding overloading circuits or short-circuiting.

4. Open Flame
Any form of open flame poses an elevated risk of fire, whether on a cooking range, in the form of lit candles or a blazing fireplace. Always stay alert and pay close attention to any fire indoors, including cigarettes.

5. Chemicals
Improper chemical storage is a common factor in fires. In many cases, chemicals combust and necessitate more extensive fire cleaning and restoration.
While it is impossible to guarantee that a home fire will never take place in Oklahoma City, OK, being aware of common fire causes can help homeowners make safer decisions. A household should have the right number of fire alarms and classes of extinguishers on hand. Store fire safety equipment in locations that are convenient for putting out fire.